Privacy Policy | Marchem
1. Who we are and what this policy covers
Marchem is a chemical manufacturing facility in Cape Town, South Africa. Since our humble beginnings in 1990, we have developed and manufactured an extensive range of waterbased and plastisol textile printing products, adhesives, cleaning chemistry, print bases, pigments, specialized coatings for a multitude of applications.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
This website does not collect personal information via forms or direct input from users.
2. Definitions
- “Company” or “Our” – means Marchem
- “User” or “You” – means any person accessing any part of our website
- “Personal Information” – means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Including all addresses – residential, postal and email addresses.
- “Data” – means any personally identifiable information collected by our Website
- “Goods” – means physical and/or digital products and services available for purchase on our website
- “Website” – means the collection of web pages, related content and online store as identified by our single domain name marchem.co.za
3. Information we may collect
While we do not collect personal information through forms, certain non-personal data may be collected automatically when you access our website. This may include:
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Your IP address
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Browser type and version
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Operating system
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Referring website
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Pages viewed
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Time and date of visit
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General location (not specific address)
This information is collected via standard web server logs and/or third-party analytics services (e.g., Google Analytics) for the purposes of maintaining and improving the website.
4. Use of information
The limited data we may collect is used for:
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Website maintenance and performance monitoring
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Analyzing user trends and improving content
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Ensuring website security
We do not use this information to personally identify users.
5. Cookies
This website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers. “Cookies” are small text files a website can use (and which we may use) to recognise repeat users, facilitate the user’s on-going access to and use of a website and allow a website to track usage behavior and compile aggregate data that will allow the website operator to improve the functionality of the website and its content, and to display more focused advertising to a user by way of third party tools. The type of information collected by cookies is not used to personally identify you.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited. If you do not disable “cookies”, you are deemed to consent to our use of any personal information collected using those cookies, subject to the provisions of clause 05.
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit org and digitaltrends
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.
6. Data Protection and Security
We take reasonable steps to ensure that any data collected is stored securely and protected against unauthorized access. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
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Request access to personal information (if any) we may hold
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Request correction or deletion of personal information
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Lodge a complaint with the Information Regulator
Although we do not intentionally collect personal data, if you believe we have inadvertently received any of your personal information, you may contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.
9. Contact details
Should you require any further information about our privacy practices, or if you have any questions, wish do withdraw consent, exercise preferences or access or correct your personal information or if you feel obliged to make a complaint, please contact us by e-mail at information.officer@marchem.co.za or via the numbers/addresses listed on our Website. Marchem Screenprinting Supplies Unit 1, 7 Dawn Road Montague Gardens Cape Town South Africa
10. Changes to these terms and conditions
- Marchem may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
- Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.
11. Governing law and jurisdiction
- These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.
- In the event of any dispute arising between you and Marchem, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Western Cape Division, Cape Town) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.
- Nothing in this Privacy Policy or the Terms and Conditions limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.
Marchem will take appropriate and reasonable measures to ensure the compliance to the following laws and regulations of the Republic of South Africa:
- Electronic Communications and Transactions Act (ECTA)
- Protection of Personal Information Act (POPI)
- Consumer Protection Act (CPA)
- Promotion of Access to Information Act (PAIA)